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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Novak

January 24, 2023

5  out of  5 rating by Michelle Novak
"Keith was pleasant to deal with and very knowledgeable. He went out of his way to answer all of my questions and provide me with good coverage!"

Steven Heckman

January 24, 2023

5  out of  5 rating by Steven Heckman
"Always super friendly and accommodating. Always has the customers best interest in mind!"

Sharon Bellak

January 21, 2023

5  out of  5 rating by Sharon Bellak
"I like the personal touch from Michelle in handling the question I had."

Jake Barkley

January 20, 2023

5  out of  5 rating by Jake Barkley
"Great assistance"

Austin Sagoe-Simpson

January 10, 2023

5  out of  5 rating by Austin Sagoe-Simpson
"The process was very smooth. The Agent answered all the questions I asked. He was clear on the policy I choose . They are the best."

Janice Chicarell

December 20, 2022

5  out of  5 rating by Janice Chicarell
"Michelle helped me by explaining the importance of why I need something. I appreciate her kindness and no pushing things on me I didn't want. I'm glad I got my insurance with her"

John Babl

November 7, 2022

5  out of  5 rating by John Babl
"I always get a kind fast courteous service when I need it from Michelle’s office. I’m very glad that I selected them. I just moved back from Green Bay Wisconsin looking for an insurance company that I can trust. I believe I found what I was looking for I needed!"

Katie Chiem

October 25, 2022

5  out of  5 rating by Katie Chiem
"Best insurance service… love Linda she is very friendly and talented.. ❤️❤️❤️❤️"

Hope Livengood

September 15, 2022

5  out of  5 rating by Hope Livengood
"I’ve had State Farm with Michelle since I started driving. It’s by far the cheapest insurance around and I’ve never had any adverse experience with them. I would highly recommend it to any driver!"

James Gartland

September 6, 2022

5  out of  5 rating by James Gartland
"Very caring agent"

Brody Smay

July 21, 2022

5  out of  5 rating by Brody Smay
"Very friendly, thorough and quick. No loopholes."

Beckie Cominsky

July 8, 2022

5  out of  5 rating by Beckie Cominsky
"Michelle, and including everyone I have met at her office are, amazing! She is an agent that is caring, understanding and compassionate. I would recommend her to everyone. Her and her staff are the best!"

Tracy Komar

June 28, 2022

5  out of  5 rating by Tracy Komar
"Michelle Octavio and all of the staff go out of their way to help you. They are very helpful and friendly. I highly recommend them."

Joe Peifer

June 13, 2022

5  out of  5 rating by Joe Peifer
"I've been with State Farm ever since I started driving 12 years ago. Michelle is always responsive when you need her and always has the answers you need! She also always goes out of her way to make sure you are getting exactly what you want and an extremely affordable price! Just made some changes to my insurance this month and it was so easy, now I feel better knowing I got way better insurance with a small increase to my rate. She even had a new assistant there with her and he was ontop of it too! Just shows how well she can take care of not only her clients, but also her coworkers! I can not recommend enough!!"

Dawn Fink

June 8, 2022

5  out of  5 rating by Dawn Fink
"Michelle Octavio and her staff are the best of the bestthey go above and beyond when it comes to insurance she will find you the best rates and plans I am a long time customer and I highly recommend Michelle and her staff"

Kacie Erb

April 26, 2022

5  out of  5 rating by Kacie Erb
"I highly recommend this agency. My family has worked with Michelle’s office for a while, and I was so bummed I had to switch agents when I moved out of state. I recently decided to move back to PA, and I knew exactly who to call for my insurance! Linda is always extremely helpful and such a pleasure to work with. She is so kind, quick to assist, and provides stellar customer service along the way. I assure you will be in great hands with Michelle and her team. They make the process so easy and truly make you feel valued as a customer. Thank you, Michelle and Linda!"

Richard Robertson

April 12, 2022

5  out of  5 rating by Richard Robertson
"If there's any problem with my insurance details, I can get it examined and answers quickly. Everyone is very friendly and efficient. If one doesn't know the answer, it becomes a group effort to get the correct answer. Thanks 👍 M.O. office!"

Anna Master

April 11, 2022

5  out of  5 rating by Anna Master
"Absolutely amazing! Michelle is so very kind. Linda went above and beyond and was extremely friendly and nice while adding a car to my policy. Very fast to call back and to send me my insurance card over email!"

Nicole McCreary

April 11, 2022

5  out of  5 rating by Nicole McCreary
"We are beyond pleased with Michelle Octavio and staff at StateFarm. They are responsive, kind, and treat us like family! They make all of our insurance needs easy."

Amy Sestrich-Boring

April 11, 2022

5  out of  5 rating by Amy Sestrich-Boring
"I've been a customer for over 20 years and I couldn't ask for a better agent and customer service."

Kerri Beck

April 4, 2022

5  out of  5 rating by Kerri Beck
"Great group to work with willing to go that extra mile for you and keep you smiling 😃"

Karen Revesz

March 28, 2022

5  out of  5 rating by Karen Revesz
"Excellent service. I have been dealing with this office many years. Michelle & Linda are always helpful and knowledgeable."

Karen Ream

March 23, 2022

5  out of  5 rating by Karen Ream
"This agent and staff are amazing. They are caring and helpful. They go out of there way to help. Highly recommend"

Nate Edwards

March 21, 2022

5  out of  5 rating by Nate Edwards
"I love the staff at Michelle Octavio state farm! They are very polite, they take care of business quickly, and they're very professional.. I would recommend them to anyone who is looking for a honest, reliable, best rate coverage.."

Brenda Fockler

March 8, 2022

5  out of  5 rating by Brenda Fockler
"Linda was very helpful, knowledgeable, efficient and so nice!! I would recommend the State Farm office of Michelle Octavio to everyone!!"